Archived posting to the Leica Users Group, 2006/04/28

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Subject: [Leica] Jobo service pretty much sucks...
From: bruce at ralgo.nl (bruce)
Date: Fri Apr 28 06:55:28 2006
References: <JOEDIIAOJNCLFHGHOMKKGEDFDJAA.tim@kairosphoto.com>

Hi Tim,

If you can precise exactly what you want and for which model, serial  
number etc., I'll try my contacts within Jobo Germany.

Can promise nothing ............ but will try. Suggest off the LUG.

B.

On 28-apr-2006, at 3:35, Tim Atherton wrote:

> Trying to get a few small Jobo parts, I've recently had zero luck  
> getting
> anything from Omega Satter, the new Jobo distributor.
>
> I'm merely trying to get a couple of small parts for a current  
> model Jobo
> (rollers that go in the base/tray etc) sent to Canada and their  
> service
> absolutely sucks.
>
> I've emailed Jobo germany, I emailed Jobo USA as well as what is  
> supposed to
> be their parts/service person. I've phoned and left messages.
>
> Not a peep.
>
> My guess is they must have basically given up on film processing...
>
> (and does anyone have another idea of where to source some parts?)
>
>
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In reply to: Message from tim at kairosphoto.com (Tim Atherton) ([Leica] Jobo service pretty much sucks...)