Archived posting to the Leica Users Group, 2005/07/26
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Which Mac are you gonna get now? Slobodan Dimitrov Studio G-8, AGCC http://sdimitrovphoto.com On Jul 26, 2005, at 11:22 AM, Tina Manley wrote: > At 01:20 PM 7/26/2005, you wrote: > >> So Tina, please let us know how the Geek Squad visit went. >> > > Brian and LUG: > > The good news is that he found absolutely nothing wrong. The bad > news is that he found absolutely nothing wrong. I had hoped there > would be some glaring mistake I was making that would explain > everything. The guy was great. He was here about 3 hours and ran > all kinds of diagnostic tests. I had managed to reload quite a few > of my programs and had the internet connected when he got here. He > also hooked up several peripherals to check for problems. At first > he thought I had a definite problem with the APC PowerChute because > the fan wasn't running, but he ran a check on it and the fan is > supposed to only come on when it is hot. My APC also has a voltage > control, so it's not fluctuating power that's causing problems. He > opened up the case and checked all of the connections and the > controllers built into the motherboard. No problems there. The > second internal hard drive still causes an automatic "Check Disk" > message every time I turn the computer on, but I knew that was an > issue and plan to reformat it as soon as I transfer some of the > information. It hasn't been reformated since I installed the new > operating system. The Geek guy found a few registry errors but > said they shouldn't have caused any problems. He enabled > Hyperthreading which he said would make the computer run better, > but he was at a loss as to why I've had so many hard drive > failures. He said he guessed it was possible that Dell had a whole > batch of bad Maxtor drives. He also said my Dell is the most > powerful one they make and that they are really proud of them and > check them out thoroughly before they leave the factory. > > The last time the computer crashed, I was running Archive Creator, > a program that calculates how many DVDs you need to copy a folder > and then prompts you to put a new one in when each one is full. We > reloaded that program and it's working fine. I've been working all > morning restoring my programs and checking them out and so far so > good. I'm going to back it all up tonight and every night. The > only one of the external drives that is not working is the LaCie > 120 GB one. It refuses to reformat so I've unplugged it. > > I have a 30 day warranty now with Geek Squad so if anything goes > wrong, they'll come back out and fix it. Dell called me yesterday, > too, (from India) to find out if everything was running o.k. I > told them to call back today and I'd tell them. I haven't had any > problems with Dell's customer service except that all of their > solutions involve my losing weeks worth of work!! This time I lost > 200GB of photos that I'll have to rescan and a slide program that I > had almost finished. That's what kills me. > > Thanks for all of the advice and good wishes directed my way. It's > great to have a group that I can complain to!! > > Back to the salt mine! > > Tina > > > > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >