Archived posting to the Leica Users Group, 2004/10/24
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]> >Hasselblad is also actively engaged in eradicating grey market dealers. >This is from their >website: > >"Hasselblad USA believes the grey market is a disservice to the >photographic market. These resellers do not invest back into the industry, >do not support educational activities that introduce new >photographers >into the business and provide little, if any, post-sales support and >service to their clientele. For these reasons, Hasselblad USA is actively >involved in eradicating grey market as a source of >Hasselblad product in >the United States." > >Frank I cannot speak about Hasselblad or Leica, whose equipment never required a support, but as an extensive Nikon user I can say that the monopoly of a firm, in Spain is Finicon, just raises up prices and produces the worst service I've seen in my life. I suppose the agreements between Nikon and Finicon do not allow to open this market but I do prefer buying my Nikon gear from outside Spain because the prices difference are huge! So, if grey market helps to the customers is welcome! I think that some USA firms provide very good warranties and services. The investing back into the industry, the educational activities are a matter of the internal firms politic and we cannot do anything about. On the other hand here in Spain Canon never ask where come from a camera of equipment, merely they fix it, and very quick! Felix