Archived posting to the Leica Users Group, 2004/03/12
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]On Mar 12, 2004, at 5:12 PM, Morton Enterprises wrote: > I have never heard of a business taking that long to process and > ship an order. I cancelled the order today and will probably never do > business with them again. > For what it's worth > Bruce Morton That sounds like my experience with B&H near Christmas. I ordered an (in-stock) Toyo-View 45CX kit a couple of weeks before Christmas, they shipped the package right away, and it wasn't until I opened the box that I found out the lens was backordered. It took another two weeks of calls (B&H e-mail customer service is useless apparently) to determine that they had no idea when the lens would be in-stock, and the general reaction on their end seemed to be 'tough.' Then it took another two weeks to get a shipping label faxed to me so that I wouldn't have to pay shipping for their screw-up (which I had to demand). And to finish off, they tried to refund only the money for the body/board/film holders, "because that's all I had sent back." Well, gee, funny that I didn't return a nonexistent lens. Throughout this process the kit was listed as in-stock, of course. I wish they didn't have that imported Tri-X cheap, I had promised myself not to deal with them again. - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html