Archived posting to the Leica Users Group, 2003/09/03

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Subject: Re: [Leica] Re:Camera held hostage
From: "Gerry Walden" <gwpics@aol.com>
Date: Wed, 3 Sep 2003 20:35:27 +0100
References: <BAY2-F7kJXrRjbDt3Hv0000e73c@hotmail.com>

Do you not have the equivalent of a Consumer protection office at City 
Hall that you could/should get involved in this case?

Gerry

Troy T. Heinzeroth wrote:

 > Here is an update on my camera being held hostage at mid-state camera in
 > Chicago. First, let me answer a few of your comments. I didn't send the
 > camera back to DAG because I would have had to send it off and I had
 > hoped
 > this was an easy adjustment that wouldn't take a month. Anyway, I use my
 > leicas and can't be without them for long. I had found this place in the
 > Chicago phonebook and it stated they do leica repairs in-house.
 > Subsequently, they told me they used to be leica-authorized repair before
 > leica discontinued that. I later found out that leica discontinued
 > authorized repair in the early 1970's!!! They recently bought the
 > business,
 > and would have had to been working there since middle school!!! When they
 > said they wouldn't give the camera back because they had started the
 > work, I
 > asked to see the camera, to "see" that the work had been started. They
 > refused, and even said that I had to now pay with cash only!!!!!
 > The bad news is the bill is $585. I wanted the camera back when they said
 > $185 plus parts for a rangefinder adjustment. Now the repair is three
 > times
 > as much. Remember this if you ever deal with Mid State Camera in
 > Chicago or
 > run across the Osetinski brothers!!!!!Beware!!!!
 >
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- -- 
Gerry Walden LRPS
www.gwpics.com
+44 23 8046 3076

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In reply to: Message from "Troy T. Heinzeroth" <ttheinz@hotmail.com> ([Leica] Re:Camera held hostage)