Re: [Leica] Leica USA no longer selling repair parts

["Roland Smith" <roland@dnai.com>]

The LUG and the Leg are the tip of the ice berg of the Leica users in the
world.   Try to recall how often one of us indicates the purchase of a new
LHSA Leica, M7, new 75mm Summilux, 50mm Noctilux or other item.

Project this onto the total Leica owning population and you have a sizable
group that will become disgusted with the corporate decision.

How many camera store salesmen will tell their potential customer that they
can't get a local repair service and should look at an alternative to Leica
when making a purchase?  How long will it take for the story to get around?

A Leica has been a lifetime purchase for many.  Will it continue to be so
when it is so much more expensive than very good cameras from Japanese
companies.  If we have obsolescence, shouldn't we find ourselves to buy new
that is cheap?

Roland Smith
Oakland, California
- ----- Original Message -----
From: "bdcolen" <bdcolen@earthlink.net>
To: <leica-users@mejac.palo-alto.ca.us>
Sent: Friday, July 25, 2003 8:58 AM
Subject: RE: [Leica] Leica USA no longer selling repair parts


> The sad reality, Ted, is that just about the only people who even know
> what Leica is anymore are we "weird people on the internet."
>
> No, I'm sure Herr Cohn doesn't give a rats behind what we think - and
> that's why Leica finally reached the point where it had to turn to a
> handbag company to stay alive.
>
> One of the real attractions of Leica over all these years has been the
> thought that you can always get parts, always get them repaired and keep
> them going - and you can do it by sending your camera to one of the
> independent craftspersons like Sherry or DAG, etc. etc.
>
> This latest move on Leica's part really shows how astoundingly stupid
> the management is - how out of touch with the world of the users of the
> products.
>
> B. D.
>
> -----Original Message-----
> From: owner-leica-users@mejac.palo-alto.ca.us
> [mailto:owner-leica-users@mejac.palo-alto.ca.us] On Behalf Of Ted Grant
> Sent: Friday, July 25, 2003 10:33 AM
> To: leica-users@mejac.palo-alto.ca.us
> Subject: Re: [Leica] Leica USA no longer selling repair parts
>
>
> Bill Barton said wisely:
> Subject: [Leica] Leica USA no longer selling repair parts
>
>
> > I think we all need to calm down on this, letting Leica know we
> > disagree with their decision is fine.  My take on this is it's based
> > on $$ this will not make us feel any better but this is my thought.
> >
> > Europe is in a bigger recession then the US is right now and Germany
> > is really feeling it badly. If you had a company that was not turning
> > a profit and you had already cut overhead i.e. employees to the min
> > what is the next thing to cut?? Inventory!!<<<<,
> SNIP.
>
> Hi Bill,
> Thanks for a calm analytical look at this situation, as folks appear to
> be jumping into a pot of water without knowing whether it's boiling or
> ice cold!
>
> This situation has two major sides to it and no one here knows both
> sides, unless they're keeping their mouth shut about one of them.
> Besides, all the "letter writing etc" being talked about here is already
> in Solms and New Jersey anyway, as I don't have any doubts it's read and
> fed to Leica daily!
>
> And if it isn't I'd be very surprised .
>
> And once again I'd like to point out as I've done in the past, the "Real
> World of the Leica corporation" does not revolve around the LUG & LEG or
> affiliate sites of the internet.
>
> Yep I don't have any doubt they, LEICA, have someone within the
> corporation monitoring every Leica site picking out the gems, yes we do
> on occasion have gem ideas. ;-) Of course keeping in mind how brilliant
> we must appear on days and days of seemingly "other off topic subjects"
> where they look at anything said on LUG or LEG with a barrel of salt as
> meaningless drivel by a collection of strange and weird people of the
> internet world!;-)
>
> Do I think this anxiousness by members and threats of "I'm never buying
> another Leica" sent to Herr Cohn is going to give him sleepless nights?
> Highly unlikely! But it will give him something to think about for a
> minor nano second and be dismissed as "those weird people on the
> internet."
>
> I'm now open for your un-merciful attack folks! But do be serious though
> and put yourselves in the business perspective as Bill Barton has
> explained before you launch an uncontrolled frontal assault!
>
> >>> I don't like this either, but Leica is trying to stay alive....<<<<
>
> ted.
>
>
>
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