Archived posting to the Leica Users Group, 2003/07/23
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]What a bunch of crap! So, this means that we will have to deal with Leica USA, with thier service department's ambivalent attitude toward customers instead of reliable and skilled professionals like Sherry, who provide great service and actually give a damn. I can't understand why Leica would make things harder for customers in the midst of a digital onslaught that is sure to take its toll on thier business in the coming years. A stupid business decision, if you ask me. Gee, these disposable Canon DSLRs are looking better all the time. You never need service. Unless they are malfunctioning when new (in which case, you get the dealer to replace it immediately), they generally outlast thier technology cycle, at which time you toss it onto the techno scrap heap and buy another. No service needed. - --Jim Laurel - ----- Original Message ----- From: "Seth Rosner" <sethrosner@direcway.com> To: <leica-users@mejac.palo-alto.ca.us> Sent: Wednesday, July 23, 2003 3:03 PM Subject: Re: [Leica] Leica USA no longer selling repair parts > Sherry Krauter confirmed this to me a couple of days ago. It appears that > Solms adopted this policy over a year ago but that Leica/USA Northvale > continued to sell parts to independent Leica service people. > > It is my understanding that lawyers are presently determining if this action > violates U.S.anti-trust law. This is not an area of my law practice or any > expertise, but my quick reaction is that it may not be a violation. > > Keep tuned. > > Seth J.D.; LL.M.; LT, USNR, JAG ;-) LaK 9 > > ----- Original Message ----- > From: "Douglas Herr" <telyt@earthlink.net> > To: <leica-users@mejac.palo-alto.ca.us> > Cc: <leica@topica.com> > Sent: Wednesday, July 23, 2003 5:28 PM > Subject: [Leica] Leica USA no longer selling repair parts > > > > As of just a few days ago, Leica USA has stopped selling camera and > binocular repair parts to individuals. I've e-mailed DAG about this who has > confirmed the news. At this point it's uncertain how this will all work > out; he thinks Leica's action is illegal and he is getting legal advice on > the matter. At this time Don has thousands of Leica repair parts on hand so > at least in the short term his business isn't hurting. > > > > > > Doug Herr > > Birdman of Sacramento > > http://www.wildlightphoto.com > > -- > > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > > -- > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html