Archived posting to the Leica Users Group, 2002/09/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Out of interest, is any kind of service in Italy efficient? What about Dell Italy, although they're bad enough in the States now. - ----- Original Message ----- From: "Rob Appleby" <rob@robertappleby.com> To: <leica-users@mejac.palo-alto.ca.us> Sent: Friday, September 20, 2002 3:59 AM Subject: Re: Service was [Leica] Three times a charm!! Canon 1Ds > Maybe if you go right to the source. But I live in Italy, and the Italian > operation stinks. Of course, that is also true for Nikon Italy, as my wife > knows to her cost. Frankly, I don't think there is any service operation in > Italy that doesn't stink. They sell you the camera and then you're on your > own. > > I don't think it's right that you have to send your camera to germany to > have it fixed. > > -- Rob > > http://www.robertappleby.com > Mobile: (+39) 348 336 7990 > Home: (+39) 059 303436 > > ----- Original Message ----- > From: "Daniel Ridings" <daniel.ridings@muspro.uio.no> > To: <leica-users@mejac.palo-alto.ca.us> > Sent: Friday, September 20, 2002 9:31 AM > Subject: Service was [Leica] Three times a charm!! Canon 1Ds > > > > Rob, > > > > With one exception, that I won't go into, I'll really have to say that > > Leica does have good support. The total time that it took Solms to repair > > my badly clobbered M4 with a cracked body was two weeks ... and part of > > that delay was my fault. I didn't respond to their fax with the cost > > estimate for a couple of days. > > > > The price they charged was very fair, about 1/3 of what it would have cost > > to buy a used M4 in top shape. > > > > The only thing I didn't like (and that wasn't Leica's fault) is that the > > camera was delivered right to my door by the shipping company. I wasn't > > there, so they left it outside the door :( > > > > I would definitely give Solms a chance again if I ever need a repair. My > > M4 is like new ... with a one year warranty and all. > > > > Daniel > > > > > > > to the rangefinder scene. The other thing they could do is provide some > > > decent service, so you don't have to look up some wizened old man in a > > > backstreet somewhere to fix your camera when it breaks. The passport > thing > > > is cool until you actually have to get your camera fixed. Then it takes > > > months and they most likely don't fix the problem. > > > > > > -- Rob > > > > > > http://www.robertappleby.com > > > Mobile: (+39) 348 336 7990 > > > Home: (+39) 059 303436 > > > > > > ----- Original Message ----- > > > From: "Mark Rabiner" <mark@markrabiner.com> > > > To: <leica-users@mejac.palo-alto.ca.us> > > > Sent: Friday, September 20, 2002 7:58 AM > > > Subject: Re: [Leica] Three times a charm!! Canon 1Ds > > > > > > > > > > ><Snip> > > > > > > > > > > I know I am in danger of starting something big for saying this... > but > > > > > I could give a rats ass if Leica "keep up" with Canon, Nikon, et al. > I > > > > > don't buy Leica for modern technologies... if I wanted those things > > > > > I'd buy a Canon, Nikon, et al. > > > > > > > > > > I think Leica knows their market better than we sometimes give them > > > > > credit for. Just because it is a business, it does not mean their > goal > > > > > in life is to sell to every being on the planet like Microsoft - > there > > > > > is more to being in business than that. > > > > > > > > > > Just a thought. > > > > > > > > > > Dave > > > > > > > > > > > > I half agree. I don't care that they've not gone AF like Nikon and > Canon. > > > > But i do think they are going to need to get a digital body like Nikon > > > > and Canon has to stay more so in the ballgame. > > > > How small of a market can a company afford to be in? > > > > In the whole world there will be somebody in the next year or so that > > > > will take on the job. Making a Digital Rd. > > > > > > > > > > > > Mark Rabiner > > > > Portland, Oregon USA > > > > http://www.markrabiner.com > > > > -- > > > > To unsubscribe, see > http://mejac.palo-alto.ca.us/leica-users/unsub.html > > > > > > > > > > > > > -- > > > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > > > > > > > -- > > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > > > > > -- > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html