Re: Service was [Leica] Three times a charm!! Canon 1Ds

["Rob Appleby" <rob@robertappleby.com>]

Maybe if you go right to the source. But I live in Italy, and the Italian
operation stinks. Of course, that is also true for Nikon Italy, as my wife
knows to her cost. Frankly, I don't think there is any service operation in
Italy that doesn't stink. They sell you the camera and then you're on your
own.

I don't think it's right that you have to send your camera to germany to
have it fixed.

- -- Rob

http://www.robertappleby.com
Mobile: (+39) 348 336 7990
Home: (+39) 059 303436

- ----- Original Message -----
From: "Daniel Ridings" <daniel.ridings@muspro.uio.no>
To: <leica-users@mejac.palo-alto.ca.us>
Sent: Friday, September 20, 2002 9:31 AM
Subject: Service was [Leica] Three times a charm!! Canon 1Ds


> Rob,
>
> With one exception, that I won't go into, I'll really have to say that
> Leica does have good support. The total time that it took Solms to repair
> my badly clobbered M4 with a cracked body was two weeks ... and part of
> that delay was my fault. I didn't respond to their fax with the cost
> estimate for a couple of days.
>
> The price they charged was very fair, about 1/3 of what it would have cost
> to buy a used M4 in top shape.
>
> The only thing I didn't like (and that wasn't Leica's fault) is that the
> camera was delivered right to my door by the shipping company. I wasn't
> there, so they left it outside the door :(
>
> I would definitely give Solms a chance again if I ever need a repair. My
> M4 is like new ... with a one year warranty and all.
>
> Daniel
>
>
> > to the rangefinder scene. The other thing they could do is provide some
> > decent service, so you don't have to look up some wizened old man in a
> > backstreet somewhere to fix your camera when it breaks. The passport
thing
> > is cool until you actually have to get your camera fixed. Then it takes
> > months and they most likely don't fix the problem.
> >
> > -- Rob
> >
> > http://www.robertappleby.com
> > Mobile: (+39) 348 336 7990
> > Home: (+39) 059 303436
> >
> > ----- Original Message -----
> > From: "Mark Rabiner" <mark@markrabiner.com>
> > To: <leica-users@mejac.palo-alto.ca.us>
> > Sent: Friday, September 20, 2002 7:58 AM
> > Subject: Re: [Leica] Three times a charm!! Canon 1Ds
> >
> >
> > > ><Snip>
> > > >
> > > > I know I am in danger of starting something big for saying this...
but
> > > > I could give a rats ass if Leica "keep up" with Canon, Nikon, et al.
I
> > > > don't buy Leica for modern technologies... if I wanted those things
> > > > I'd buy a Canon, Nikon, et al.
> > > >
> > > > I think Leica knows their market better than we sometimes give them
> > > > credit for. Just because it is a business, it does not mean their
goal
> > > > in life is to sell to every being on the planet like Microsoft -
there
> > > > is more to being in business than that.
> > > >
> > > > Just a thought.
> > > >
> > > > Dave
> > >
> > >
> > > I half agree. I don't care that they've not gone AF like Nikon and
Canon.
> > > But i do think they are going to need to get a digital body like Nikon
> > > and Canon has to stay more so in the ballgame.
> > > How small of a market can a company afford to be in?
> > > In the whole world there will be somebody in the next year or so that
> > > will take on the job. Making a Digital Rd.
> > >
> > >
> > > Mark Rabiner
> > > Portland, Oregon USA
> > > http://www.markrabiner.com
> > > --
> > > To unsubscribe, see
http://mejac.palo-alto.ca.us/leica-users/unsub.html
> > >
> >
> >
> > --
> > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html
> >
>
> --
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>


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