Archived posting to the Leica Users Group, 2002/03/04

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Subject: Re: [Leica] Warranty survey.
From: "Greg J. Lorenzo" <gregj.lorenzo@shaw.ca>
Date: Mon, 04 Mar 2002 22:59:32 -0700
References: <NABBLIJOIFAICKBIEPJJIEHBOOAA.darkroom@ix.netcom.com>

So now Austin, your saying it depends on what the definition of "IS" is?

Regards,

Greg

Austin Franklin wrote:

>>Austin,
>>
>>Have you thought about calling Leica USA and asking them what their policy
>>is?
>>
>>Bryan
>>
>
>Hi Bryan,
>
>Someone in Leica MAY know, but that doesn't mean they are going to tell me
>the legally correct story.  As I am sure you well know, what a company says
>(intentionally or unintentionally), and what their "contracts" may claim,
>may or may not be entirely legal (as end user license agreements for
>software has clearly shown).
>
>As I believe it's been posted here, though Leica MAY claim I MUST send in a
>signed etc., the US law may only require I have a proof of purchase, or even
>simply the serial number which shows that the item must still be under
>warranty...
>
>I am, of course, not trying to say they, or anyone, should honor a
>fraudulent claim...but if the item IS under warranty, one should not have to
>"play games" to get that warranty work done, in a timely and correct manner.
>
>Austin
>
>--
>To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html
>


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In reply to: Message from "Austin Franklin" <darkroom@ix.netcom.com> (RE: [Leica] Warranty survey.)