Archived posting to the Leica Users Group, 2002/03/04
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]> Austin, > > Have you thought about calling Leica USA and asking them what their policy > is? > > Bryan Hi Bryan, Someone in Leica MAY know, but that doesn't mean they are going to tell me the legally correct story. As I am sure you well know, what a company says (intentionally or unintentionally), and what their "contracts" may claim, may or may not be entirely legal (as end user license agreements for software has clearly shown). As I believe it's been posted here, though Leica MAY claim I MUST send in a signed etc., the US law may only require I have a proof of purchase, or even simply the serial number which shows that the item must still be under warranty... I am, of course, not trying to say they, or anyone, should honor a fraudulent claim...but if the item IS under warranty, one should not have to "play games" to get that warranty work done, in a timely and correct manner. Austin - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html