Archived posting to the Leica Users Group, 2002/03/03
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]If it was purchased from Lisle-kelco, then the warranty should be honoured elsewhere. That is part of the deal. Basically it is a reciprical agreement; Lisle-kelco will repair USA imported and officially bought goods and in return the USA will repair cameras imported and bought through official channels by Lisle-Kelco. And similarly for all of the other official distributers. But I have no business buying an M6 in the USA, bringing it back to Canada, and then placing it, unopened, on a local Canadian store shelf and selling it as a new camera thereby bypassing Lisle-Kelco. This camera is what I refer to as "gray market". Maybe Solms will repair it, but I don't see why any local distributer would. dan c. At 11:13 AM 03-03-02 -0500, Austin Franklin wrote: >> The manufacturer should honour the warranty, but why should a local >> distributer like Lisle-Kelco? They pay good money for the exclusive right >> to distrubute the camera here in Canada. Why should they honour >> a warranty >> on cameras essentially smuggled into the country behind their backs? >> >> Dan C. > >Two reasons. One, what about the equipment that was purchased IN Canada (or >name your country) and is now elsewhere...that Lisle-Kelco is now not >responsible for? All these warranty repairs should be reimbursed by the >factory...and that removes this "what distributor sold it in the first place >is responsible" issue entirely... > >Second, it's part of doing business. > >Austin > >-- >To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html