Archived posting to the Leica Users Group, 2002/01/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I believe I have seen other posts where a phone call direct to Horst have produced some fast responses and good results. I believe a direct e mail was also mentioned. Justin Goh wrote: >Greetings to All, >I just want to share my bad experience from Leica. I >bought my Leica M6 TTL body with the 90 mm lens and >Motor M last September. I was going for my Christmas >holiday to another country and will be attending a >family and friends' reunion last Christmas season and >was about to bring along my Leica body and lens >together with me when something happened. I didn't put >my first roll 'til December as I was pretty confident >that nothing's gonna happen with it. On my 3rd frame, >after I can't cock the shutter anymore; when I opened >tha camera back, I had to take out the unused film and >saw for myself that the shutter was split into two. >Well, it was split in a way that the other curtain was >loose from some sort of a metal frame between the two >shutter cloths (I believe it's the first and second >curtain). I immediately took my camera to the agent to >get it checked as I wasn't forcing anything on the >virgin roll. To my surprise, the Leica technician said >that it was a 'factory defect' and they will have to >send the body to Germany for repair and was told that >it will take 3 long months to get it back. I didn't >even get the chance to see the result of the first >film as it was already exposed. That really hurt me >and wrote a mail to Mr. Horst Braun of Leica if I can >get a brand new body as a replacement for the faulty >body as I've never even put on the camera around my >neck. I never got ANY response or comments from him or >from anybody from Leica. 'Hope somebody's listening >here from Leica to give some comments. Are you getting >the same service from Leica? >Mark > >__________________________________________________ >Do You Yahoo!? >Send FREE video emails in Yahoo! Mail! >http://promo.yahoo.com/videomail/ >-- >To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html > > - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html