Archived posting to the Leica Users Group, 2002/01/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Justin, Mr. Horst Braun has retired. You may like to contact Mr. Ludwig Wildenauer instead at: Ludwig Wildenauer Division Manager Customer Service Leica Camera AG phone: +49 (6442) 208 712 Fax: +49 (6442) 208 339 email: ludwig.wildenauer@leica-camera.com Failing that, you may like to send a fax to Mr. Hans-Peter Cohn, Chairman of Leica AG, at: +49 (6442) 208 333 This is his personal fax number. Hope this helps. Regards, Joseph on 21/1/02 6:08 pm, Justin Goh at sunsetat7@yahoo.com wrote: > Greetings to All, > I just want to share my bad experience from Leica. I > bought my Leica M6 TTL body with the 90 mm lens and > Motor M last September. I was going for my Christmas > holiday to another country and will be attending a > family and friends' reunion last Christmas season and > was about to bring along my Leica body and lens > together with me when something happened. I didn't put > my first roll 'til December as I was pretty confident > that nothing's gonna happen with it. On my 3rd frame, > after I can't cock the shutter anymore; when I opened > tha camera back, I had to take out the unused film and > saw for myself that the shutter was split into two. > Well, it was split in a way that the other curtain was > loose from some sort of a metal frame between the two > shutter cloths (I believe it's the first and second > curtain). I immediately took my camera to the agent to > get it checked as I wasn't forcing anything on the > virgin roll. To my surprise, the Leica technician said > that it was a 'factory defect' and they will have to > send the body to Germany for repair and was told that > it will take 3 long months to get it back. I didn't > even get the chance to see the result of the first > film as it was already exposed. That really hurt me > and wrote a mail to Mr. Horst Braun of Leica if I can > get a brand new body as a replacement for the faulty > body as I've never even put on the camera around my > neck. I never got ANY response or comments from him or > from anybody from Leica. 'Hope somebody's listening > here from Leica to give some comments. Are you getting > the same service from Leica? > Mark > > __________________________________________________ > Do You Yahoo!? > Send FREE video emails in Yahoo! Mail! > http://promo.yahoo.com/videomail/ > -- > To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html - -- To unsubscribe, see http://mejac.palo-alto.ca.us/leica-users/unsub.html