Archived posting to the Leica Users Group, 2001/12/03

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Subject: Re: [Leica] On Line Shops
From: Nathan Wajsman <>
Date: Tue, 04 Dec 2001 08:16:12 +0100
References: <>


Your experience is representative of the two shops. I would stick to B&H. In
the late 80s and early 90s I shopped at Adorama, B&H, Smile Photo and a few
other New York dealers, both in person and by mail order. Since then, B&H has
leapt ahead of the pack in terms of customer service, honesty, selection and
the shop itself. Today B&H is the only shop where I would shop online.

Note that I am comparing here the big shops that advertise in photo magazines
etc. The small retailers who advertise here (e.g. Rich or Pat) can always be
counted on to provide excellent service.


Bill Wilkins wrote:

> I'd be grateful for feedback regarding on-line shops that offer a good
> selection and a fast service.
> I've ordered from Adorama and B&H Photo Video Pro both in the past two
> weeks.  I wouldn't say my orders were out of the ordinary - a piece of
> luggage, a monopod, a light meter, a tripod head etc
> Adorama took days to acknowledge and haven't shipped in 11 days.  B&H took
>  4 days to ship the first order and 1 day to ship the second.
> On performance I think I'll shop with B&H in future.
> -bill
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Nathan Wajsman
Herrliberg (ZH), Switzerland


General photo site:

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In reply to: Message from (Bill Wilkins) ([Leica] On Line Shops)