Re: [Leica] Re: Ruined slides -- I've had it now

["Greg J. Lorenzo" <gregj.lorenzo@home.com>]

Pascal,

I suspect you'll find that this lab, like a very significant number of
the labs in North America, limit their liability to a refund and a
replacement roll.

I'd try another lab or develop the film myself. 

Regards,

Greg

Pascal wrote:
> 
> Thanks for the reaction Jim.
> 
> Just to clarify that the scratched and ruined slides were NOT Kodachromes.
> They were Fuji Provia F 100 (E6) films, handed in at FNAC and developed by
> Littocolor, the official Kodak lab over here in Belgium. It is a "mass
> market" lab that also caters for "pro" photographers (but one can't have
> access to that service unless... a "pro" -- anyway, I would have serious
> doubts over their "pro" capacities in view of my experiences with them).
> 
> In my latest post I was thinking about using Kodachromes in the future,
> since one could expect that they would be handled in a more "professional"
> way by the few Kodachrome labs over the world... But that may be wishful
> thinking, or so it seems from what I read now.
> 
> I've been using a couple of different "mass market" lab, both for slides and
> color prints, and have been annoyed (to say the least) by the fact that NO
> ONE seems able to deliver consistent quality. What is unacceptable, is
> permanent damage to slides and negatives (like scratches or dirt moulded in
> the emulsion).
> 
> It is one of the greatest attractions of digital photography for me, as a
> hobby photographer: the fact to be finally "liberated" from the careless
> behavior of big labs. At least with digital, they cannot harm the originals
> !
> 
> I have to admit being more than frustrated by all this. As I said, what
> sense is there to use the best equipment money can buy, and to take all
> possible care when photographing, if a third party screws up ? And without
> suitable compensation ?
> 
> The solution suggested by some to use small "personalized" labs, sounds
> quite nice, but I wouldn't honestly know where to find a decent, convenient
> one, with correct pricing. Also, I don't live from my images and can't
> charge anyone for them, so the situation is obviously different from a pro's
> perspective in that regard :-)
> 
> Pascal
> NO ARCHIVE
> 
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> 
> > -----Original Message-----
> > From: owner-leica-users@mejac.palo-alto.ca.us
> > [mailto:owner-leica-users@mejac.palo-alto.ca.us]On Behalf Of Jim Brick
> 
> > This is why I do not use Kodachrome. It's not the film, it is the
> > fact that
> > the film must be sent, by someone, to someone else, of whom, I
> > know nothing
> > and know not where. All a recipe for possible disaster without any
> > culpability by the perpetrators.
> >
> > When I use a lab, I only use a lab that I can walk into and talk to the
> > actual person the will be processing my film. When they know me by sight,
> > there is more chance that they will be careful with my film. Even then, I
> > have had the occasional glitch. Mostly dirt which was easily
> > re-washed off.
> > For awhile, Fuji Velvia curled more than other films during drying and if
> > they weren't left to cool before mounting, the mounter would put a fine
> > scratch on the base just inside the sprocket holes. They solved that with
> > my help.
> 
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