Archived posting to the Leica Users Group, 2000/12/08

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Subject: [Leica] Re: Beware! Leica USA's deceptive practice. Part I
From: Jim Brick <jim_brick@agilent.com>
Date: Fri, 08 Dec 2000 17:41:57 -0800

At 07:12 PM 12/8/00 -0500, you wrote:
>Robert>>>
>
>I read this thread with great interest! Please tell me how old the lens was 
>and the first three digits of the serial number if you would.
>
>I would like to find out if any of my "old stock" isn't any longer eligible 
>for passport warranty. I don't quite understand why there is any time limit 
>attached to it...but I'd be curious to see what Leica gives the "yea" or 
>"nay" to so I don't end up in the same predicament some time with a customer. 
>OTOH, I would just take it back and sell it again as "Mint in box"! <g>
>
>BTW, is it the latest style of given lens?
>
>cheers,
>Rich

This would be equivalent to the dealer giving the customer the rebate
($150), which would go a long ways toward a satisfied customer and future
business from that customer. Rather than how it turned out. An irate
customer who doesn't know whether to be mad at Leica or the dealer.

Jim