Archived posting to the Leica Users Group, 2000/12/08
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Really? It sounds just the opposite to me, from the description given, that is. - --- Jim Brick <jim_brick@agilent.com> wrote: > Was this a local dealer, someone you have done > business with in the past? > Or a mail order dealer. In either case, do you know > anyone there by name, > that is, have you done much business there before > with someone you have > gotten to know? > > This sounds to me like a dealer problem rather than > a Leica USA problem. > > Jim > > > At 04:09 PM 12/8/00 -0500, louzan@juno.com wrote: > >A month and a half ago, I purchased a New 50mm > Summicron-m. The dealer > >told me that the lens carried the 3-year passport > warranty, and that I > >was eligible for the $150 manufacturer rebate. > leica faxed him a rebate > >form, after confirming that the rebate had been > extended to Jan. 2001. > >I filled the warranty card, made copies of the > rebate slip and sales > >receipt, and sent them to Leica USA. Imagine my > surprise when I receive > >an envelope from Leica USA containing the copies I > sent them, all > >scribbled, saying that the lens is not eligible for > rebate since it is > >old stock. > > I called Leica USA. I was told that yes indeed > that was the case, and > >that it was most likely an honest mistake by the > dealer. They could not > >even tell me if the passport was good for two or > three years. Mistake or > >not, I explained to them that under no circumstance > would I had purchased > >this lens knowing it was not eligible for rebate. > They said that > >unfortunately they could not do anything, and that > I should contact the > >dealer. > >Now before I purchased this lens two dealers told > me that it was eligible > >for rebate. Even Leica's rebate form faxed to the > dealer fails to > >mention this. I think I have every right to be > pissed off and I will > >take Leica USA to small claims court if necessary. > More when the dealer > >gets back to me. > > > >Robert > __________________________________________________ Do You Yahoo!? Yahoo! Shopping - Thousands of Stores. Millions of Products. http://shopping.yahoo.com/