Archived posting to the Leica Users Group, 2000/09/27

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Subject: Re: [Leica] B&H Should Respond To This Message
From: Bill Satterfield <cwsat@cyberhighway.net>
Date: Wed, 27 Sep 2000 11:21:06 -0500
References: <B5F76995.22F6%john@pinkheadedbug.com> <39D20291.4F617B92@rabiner.cncoffice.com> <39D21928.B80C64E6@pacbell.net>

This is turning me off with B&H.

John Hoang wrote:

> Mark Rabiner wrote:
>
> > I've dealt with B&H for decades and this ain't them.
>
> I've also dealt with B&H for a while and been pretty happy with them.
>
> UNTIL THIS MONTH, I ordered 2 B&W filters for my boss: 55mm and 60mm MC polarizers. I
> received the 60mm in new condition, 55mm with scratches and cleaning marks. I called
> them and were asked to send back for replacement. One week later, they sent me the
> same filter with scratches and cleaning marks! To avoid hassles, I decided to keep
> the filter for my self and bought another one for my boss.
>
> This is by no mean to hurt B&H. But to alert its management team to check and clean
> its house once in a while.

In reply to: Message from John Brownlow <john@pinkheadedbug.com> (Re: [Leica] B&H Should Respond To This Message)
Message from Mark Rabiner <mark@rabiner.cncoffice.com> (Re: [Leica] B&H Should Respond To This Message)
Message from John Hoang <johnhng@pacbell.net> (Re: [Leica] B&H Should Respond To This Message)