Archived posting to the Leica Users Group, 2000/05/04
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]IMHO Leica NJ is not a good place to send equipment for other than warrenty repairs. There are many independent repair technicians that do good work and quickly. My stuff goes to Sherry at Golden Touch. Ken Wilcox At 2:06 -0400 5/4/0, a fine scholar, Naveen.Goud@LibertyMutual.com wrote: >Hi, > >My one year old Leica M6 needed vertical alignment (I did not mis-use the >camera, can't understand how it got mis-aligned) so I sent in to the New >Jersey repair facility about two weeks ago. So far I have not received any >information from them about my camera. I tried to reach them and it is >really difficult to speak to a person other than their voice mail. Finally I >got hold of someone and he says he has no record of my camera being received >by them (he searched by last name, first name as I did not have my serial >number with me right now) > >I thought may be I can get the serial number by calling the registration >dept, but the lady who deals with it is on vacation, and there is no one to >help me. > >I CAN'T believe their service, the guy in the repair section, should have >access to the registration database. Seems like the Leica service dept, >functions like some third world country. > >So the question to you LUGgers is, where do you turn to if we need any >repairs to the Leica equipment? Is this the ONLY place? if its I will have >to pray to GOD that I get no more repairs as I don't want to deal with them. > >I MUST say that I am starting to like my M6 so much, that I did not use my >N**** stuff in a long time. Can we expect a new R camera at photokina later >this year, as the R8 is almost 4 years old. I am putting off my purchase of >R8 solely for this reason. May be you guys can shed some light on this. > >BTW, I did ship my M6 by UPS with proper insurance. I just hope some one did >not steal my M6. The UPS website says that the camera was delivered on 04/24 > >Regards >- Naveen - ---- Ken Wilcox Carolyn's Personal Touch Portraits preferred---> <wilcox@tir.com> <kwilcox@gfn.org>