Archived posting to the Leica Users Group, 1998/03/19

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Subject: Re: [Leica] A Chatterton Story
From: Emanuel-Temp_Lowi@READERSDIGEST.COM
Date: Thu, 19 Mar 1998 10:23:04 -0500

I've had similar experiences with DCI's lackadaisical style, so have never
successfully bought or sold from/to him. Mail order is really just like any
other kind of shopping, in that you either click with the vendor or not.
Some dealers (whom I've never met in person, only over the phone) have been
great partners for years; others I've never been able to get satisfaction
from. Other people have opposite experiences with the same dealers. The
telephone and fax puts distance betwen us, but there are still real human
personalities behind the technology and that will probably always remain a
factor. Thank goodness, I say.