Archived posting to the Leica Users Group, 1997/07/01
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]> The only thing that Passport doesn't cover is theft or fire. I suspect that the Passport fails to deal with quite a large number of accidents. Several years ago, my wife lost her footing in the garden while attempting to take a first photo with her brand-new Leica Mini II, and the camera landed in a puddle of water. The price Leica quoted for fixing it was more than I'd paid for it a few days earlier. It was cheaper for her to go out and buy another. If the camera really was uneconomic to repair, surely they could have offered her a replacement for whatever price they supply new-build cameras to a dealer. To quote a repair price which was higher than the camera's cost to the dealer + the dealer's profit was to my mind a disgraceful way to run a business. My respect for the Leica company hit rock-bottom that day, and has remained there ever since. I don't own any Solm-built cameras or lenses, and after that incident I never will. Regards, Doug Richardson