Archived posting to the Leica Users Group, 1997/07/02
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]At 10:28 AM 7/1/97 +0100, Doug Richardson wrote: > >Several years ago, my wife lost her footing in the garden while attempting >to take a first photo with her brand-new Leica Mini II, and the camera >landed in a puddle of water. The price Leica quoted for fixing it was more >than I'd paid for it a few days earlier. It was cheaper for her to go out >and buy another. If the camera really was uneconomic to repair, surely they >could have offered her a replacement for whatever price they supply >new-build cameras to a dealer. To quote a repair price which was higher >than the camera's cost to the dealer + the dealer's profit was to my mind a >disgraceful way to run a business. My respect for the Leica company hit >rock-bottom that day, and has remained there ever since. I don't own any >Solm-built cameras or lenses, and after that incident I never will. I'm missing something. Your wife drops a Japanese-built Leica-labelled P&S camera, Leica USA apparently failed to honour their warranty, and you therefore refuse to buy German-made Leica products? Is there a logical lacuna here or am I just failing to make a jump of faith somewhere in the reasoning? My own experiences with the Passport Warranty have been 180 degrees different, by the way, though I have always called Neils Thorsen before sending something in. Marc Marc James Small Cha Robh Bas Fir, Gun Ghras Fir! FAX: +540/343-7315