[Leica] Help? Lightroom refusing to import
Brian Reid
reid at mejac.carlsbad.ca.us
Wed Nov 29 00:21:34 UTC 2023
Hm. I found that there is an option in the "Custom Export" feature of
Adobe Bridge that will remove EXIF data on export. I think this nut is
about to crack.
On 2023-11-28 16:14, Brian Reid wrote:
> Update a day later. I contacted the photographer, who said that he had
> not put anything into the JPG files to block anything.
>
> I used an online "remove all metadata" site to remove all of the EXIF
> data from one of the images, and Lightroom had no problem with it.
>
> So there is something in the EXIF that is choking Lightroom. I'm
> thinking I might contact Adobe support, but my experiences at
> contacting any company's support department are very negative.
>
> Adobe Bridge used to have a built-in script that would remove all
> metadata from an image, but I don't see it in the current version of
> Bridge.
>
> Still looking.
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