[Leica] Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......

[Philippe]

Any camera in the hand is worth many in NJ ;-)

Amities
Philippe

Le 7 oct. 2016 à 09:33, John McMaster <john at mcmaster.fr> a écrit :

> The sensors were made by third party (possibly to Leica specs) and the S AF motor failure is probably very embarrassing to them, all too common :-( 
> 
> I have tried other systems (D800E and X-T1) and neither liked them in use nor their results...
> 
> john
> 
> -----Original Message-----
> 
> All of which makes me wonder about the economic model of the firm - charging premium prices for unreliable gear that you then repair for free makes little sense to me.
> It gets even worse for the user who suffers long delays and has to pay for it all. 
> I understand Frank's rant as a result.
> 
> Amities
> Philippe
> 
> Le 7 oct. 2016 à 09:09, John McMaster <john at mcmaster.fr> a écrit :
> 
>> Trying to work out where your hold-up is, Solms/Wetzlar have sent my kit back within a day or so of completion. In the last 12 months, three sensors (M9, original Monochrom and S2-P, plus currently on my third S AF failure), all carried out free including shipping.....
>> 
>> john
>> 
>> -----Original Message-----
>> 
>> John.. are you REALLY willing to pull my chain when I am basically exploding over this issue?????
>> 
>> Really????????????
>> 
>> Frank Filippone
>> Red735i at verizon.net
>> 
>> 
>> -----Original Message-----
>> From: LUG [mailto:lug-bounces+red735i=verizon.net at leica-users.org] On Behalf Of John McMaster
>> Sent: Thursday, October 06, 2016 1:58 PM
>> To: Leica Users Group
>> Subject: Re: [Leica] Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......
>> 
>> Leica Wetzlar or NJ? I had my M9 sensor replaced on an eight week turnaround door to door....
>> 
>> john
>> 
>> -----Original Message-----
>> From: LUG [mailto:lug-bounces+john=mcmaster.fr at leica-users.org] On Behalf Of Frank Filippone
>> Sent: Thursday, 6 October 2016 8:57 p.m.
>> To: 'Leica Users Group'
>> Subject: [Leica] Why Pros in general and us mateurs do NOT or SHOULD NOT use Leica......
>> 
>> My M9 is STILL at Leica..
>> 
>> 2 weeks ago Tuesday I was told it would ship that day.
>> 
>> Waited a week, checked, and they were going to ship it THAT day
>> 
>> Checked yesterday, it will ship that day
>> 
>> Today, it is still at Leica and will ship today..
>> 
>> 
>> 
>> It is like the old joke. Free Beer.. Manana
>> 
>> 
>> 
>> Today's story is that I will get  tracker number this afternoon...
>> 
>> 
>> 
>> I made 4 calls today to reach someone.. the previous "record" was 10 calls..
>> 
>> 
>> 
>> And you wonder why only (who cares if it is an exaggeration..!) rich amateurs can afford Leica???????  Pros can not be bothered with the hassle...
>> 
>> 
>> 
>> It is not a matter of not having a camera to shoot with ( the A7 and the MM can do the job)
>> 
>> It is MY camera, and I want it back...
>> 
>> 
>> 
>> 
>> 
>> As an amateur, I am entitled to absolutely NO special service...  no rush, no nada.
>> 
>> The camera was sent to Leica on July 8.  In case you are going to calculate, that is 3 months.
>> 
>> It has been sitting on the shelf at Leica, repaired, for at least a week, probably 2 weeks..
>> 
>> 
>> 
>> The problem was that the glass cover plate over the sensor fell off. loose..  On the 8th day of a 42 day vacation.
>> 
>> 
>> 
>> Please. No comments on how you got your Leica back in 4 seconds, all fixed, from a basket case of screws nuts and bolts...
>> 
>> 
>> 
>> My previous experience was an M6 sent on for repair, and when it got back, the body case was so badly bent that a film cassette would not fit. 
>> 
>> 
>> 
>> Are these guys really serious about getting market share?
>> 
>> 
>> 
>> If you NEED to have your camera functional, maybe a Nikon or Canon really is a better choice.. 
>> 
>> 
>> 
>> Rant off.
>> 
>> 
>> 
>> 
>> 
>> Frank Filippone
>> 
>> Red735i at verizon.net
>> 
> 
> 
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