[Leica] Minor additional woe

[Adam Bridge]

Wait a moment here. Your support call was forward to MARKETING?

This may be the most grim news out of Leica I’ve heard.

How is this even remotely a marketing issue? It’s technical. It’s about a change after a software update.

Egad.

Adam

> On Aug 6, 2015, at 4:20 PM, Herbert Kanner <kanner at acm.org> wrote:
> 
> As soon as I installed the new firmware in my M, the “info” button produced, in additional to the standard information, an ominous message in red: “Check battery age”.
> 
> I called Leica tech support, my theory, in view of the expired firmware, being that they sent me a camera that had been sitting a long time on the shelf. But the tech guy said that the M (240) had not been in existence long enough for a battery to elicit that message. (I wonder that what battery characteristic the firmware is measuring). So he is fielding my complaint to the marketing people and I await a phone call.
> 
> Herb
> 
> Herbert Kanner
> kanner at acm.org
> 650-326-8204
> 
> Question authority and the authorities will question you.
> 
> 
> 
> 
> 
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