Archived posting to the Leica Users Group, 2016/10/07
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Indeed. I was planning to buy a second-hand M9 or M240 at some point, but with stories like this, I am put off buying any modern Leica body. The M2 I have seems reliable enough ;-) It is sad to see that Leica has lost its way with quality control, apparently. For the record, I started taking photography seriously in 1985 and bought my first digital camera in 2004. During those years I have owned equipment from Pentax, Ricoh, Fuji, Canon, Leica, Panasonic, Hasselblad, Mamiya, Rollei. The only brand that I have had to send for repair is Leica. This does not mean that I do not enjoy shooting with Leica--I do--just as I enjoyed driving the BMW I had in Belgium in the 1990s even though it left me stranded at the side of the road more often than any other car I have owned. Cheers, Nathan > > ---------- Original Message ---------- > From: Philippe <photo.philippe.amard at gmail.com> > To: Leica Users Group <lug at leica-users.org> > Date: 07 October 2016 at 09:27 > Subject: Re: [Leica] Why Pros in general and us mateurs do NOT or > SHOULD > NOT use Leica...... > > All of which makes me wonder about the economic model of the firm - > charging premium prices for unreliable gear that you then repair for free > makes little sense to me. > It gets even worse for the user who suffers long delays and has to pay > for > it all. > I understand Frank's rant as a result. > > Amities > Philippe > > Le 7 oct. 2016 ? 09:09, John McMaster <john at mcmaster.fr> a ?crit : > > > Trying to work out where your hold-up is, Solms/Wetzlar have sent my > kit > > back within a day or so of completion. In the last 12 months, three > > sensors (M9, original Monochrom and S2-P, plus currently on my third > S > > AF failure), all carried out free including shipping..... > > > > john > > > > -----Original Message----- > > > > John.. are you REALLY willing to pull my chain when I am basically > > exploding over this issue????? > > > > Really???????????? > > > > Frank Filippone > > Red735i at verizon.net > > > > > > -----Original Message----- > > From: LUG [mailto:lug-bounces+red735i=verizon.net at > leica-users.org] On > > Behalf Of John McMaster > > Sent: Thursday, October 06, 2016 1:58 PM > > To: Leica Users Group > > Subject: Re: [Leica] Why Pros in general and us mateurs do NOT or > SHOULD > > NOT use Leica...... > > > > Leica Wetzlar or NJ? I had my M9 sensor replaced on an eight week > > turnaround door to door.... > > > > john > > > > -----Original Message----- > > From: LUG [mailto:lug-bounces+john=mcmaster.fr at leica-users.org] On > > Behalf Of Frank Filippone > > Sent: Thursday, 6 October 2016 8:57 p.m. > > To: 'Leica Users Group' > > Subject: [Leica] Why Pros in general and us mateurs do NOT or SHOULD > NOT > > use Leica...... > > > > My M9 is STILL at Leica?. > > > > 2 weeks ago Tuesday I was told it would ship that day. > > > > Waited a week, checked, and they were going to ship it THAT day > > > > Checked yesterday, it will ship that day > > > > Today, it is still at Leica and will ship today?? > > > > > > > > It is like the old joke? Free Beer.. Manana > > > > > > > > Today?s story is that I will get tracker number this afternoon?.. > > > > > > > > I made 4 calls today to reach someone.. the previous ?record? was 10 > > calls?. > > > > > > > > And you wonder why only (who cares if it is an exaggeration?.!) rich > > amateurs can afford Leica??????? Pros can not be bothered with the > > hassle?.. > > > > > > > > It is not a matter of not having a camera to shoot with ( the A7 and > the > > MM can do the job) > > > > It is MY camera, and I want it back?.. > > > > > > > > > > > > As an amateur, I am entitled to absolutely NO special service?.. no > > rush, no nada. > > > > The camera was sent to Leica on July 8. In case you are going to > > calculate, that is 3 months. > > > > It has been sitting on the shelf at Leica, repaired, for at least a > > week, probably 2 weeks?. > > > > > > > > The problem was that the glass cover plate over the sensor fell off? > > loose?. On the 8th day of a 42 day vacation. > > > > > > > > Please. No comments on how you got your Leica back in 4 seconds, all > > fixed, from a basket case of screws nuts and bolts?.. > > > > > > > > My previous experience was an M6 sent on for repair, and when it got > > back, the body case was so badly bent that a film cassette would not > > fit? > > > > > > > > Are these guys really serious about getting market share? > > > > > > > > If you NEED to have your camera functional, maybe a Nikon or Canon > > really is a better choice?. > > > > > > > > Rant off. > > > > > > > > > > > > Frank Filippone > > > > Red735i at verizon.net > > > > > > > > > > > > > > _______________________________________________ > > Leica Users Group. > > See http://leica-users.org/mailman/listinfo/lug for more information > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >