Archived posting to the Leica Users Group, 2015/10/21
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Adam, I haven't followed the link in this post but it purports to show how to roll back to 6.1.1: http://blogs.adobe.com/lightroomjournal/2015/10/lightroom-62-import-update.html And Tom Hogarty should know. Let us know if/how it works. --Bob On Wed, Oct 21, 2015 at 11:03 AM, Adam Bridge <abridge683 at fastmail.com> wrote: > I have to figure out how to down-grade from the current miserable piece of > bat-<dedacted> to the older version. > > Sigh. > > Your experience, Gerry, seems typical for Adobe?s response to technical > issues. > > Thanks > > Adam > > > On Oct 21, 2015, at 7:25 AM, Gerry Walden <gerry.walden at icloud.com> > wrote: > > > > I have just spent about an hour and a half on the Adobe help line with > an agent who didn?t seem to know what he was doing. At least, after getting > angry, I am now back to the pre-update version and at the moment things > appear to be working. I am rapidly losing faith in Adobe products. > > > > Gerry > > > > > >> On 21 Oct 2015, at 07:02, Gerry Walden <gerry.walden at icloud.com> > >> wrote: > >> > >> I am using (or to be more precise not using) the latest version of LR > CC on my Mac Mini with El Capitan. The program has become unusable with it > hanging for ever. Yesterday I was on the phone with a very ice girl in > India for well over an hour, and she tried everything including taking over > my computer remotely, and finally we thought we had it fixed. She went to > lie down in a darkened room if she had any sense, and left me with a case > number if it played up again. > >> > >> Within a few minutes of her going and my using it, it became unusable > again. It is so bad that I can do nothing with it, I might as well not have > it on the computer! I wonder if it is a combination of LR and El Capitan, > but all other programs are working absolutely fine. Today I anticipate > another very long call to India. Fortunately I call a London number and I > have a call package that includes all local calls in the price. > >> > >> I really am not happy! I will try and manage with a combination of > Photo Mechanic and Capture One if I can?t resolve the matter today, but it > is not the same. > >> > >> Gerry > >> > >>> On 21 Oct 2015, at 04:16, Adam Bridge <abridge683 at fastmail.com> > >>> wrote: > >>> > >>> I?ve been on the road with my wife the past few days, visiting my son > his wife and my grandson in DC. Great trip. > >>> > >>> I brought along my MacBook Pro - a LOADED MBP - running the latest > version of OS X El Capitan and the newest version of LR and Photoshop - the > object of this being some photo editing with my wife?s help of the images I > took in Africa. Going through 9,000 photos plus an hour or two of video is > more difficult that I thought. Making those into a set of coherent stories > is even more difficult. > >>> > >>> LR has made the process a total disaster. I thought to do a bit of > keywording but using the spray can results in either hangs or simply > strange behavior. I?ve shifted to full screen mode and then had the side > panels render simply as gray spaces requiring a restart of LR. > >>> > >>> There?s more. I?m going to have to figure how to to most effectively > complain to Adobe about this. I?d like recommendations on how to do that. > >>> > >>> Has anyone else had this problem? I?m running on a new installation > with all new software installed. I have 16 GB of RAM and 1 TB of SSD. I > don?t think it?s a hardware issue. > >>> > >>> I?d welcome thoughts. > >>> > >>> Thanks! > >>> > >>> Adam > >>> > >>> > >>> _______________________________________________ > >>> Leica Users Group. > >>> See http://leica-users.org/mailman/listinfo/lug for more information > >> > >> > >> _______________________________________________ > >> Leica Users Group. > >> See http://leica-users.org/mailman/listinfo/lug for more information > > > > > > _______________________________________________ > > Leica Users Group. > > See http://leica-users.org/mailman/listinfo/lug for more information > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >