Archived posting to the Leica Users Group, 2012/09/05
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Tina, I had a similar experience with Mazda. I was driving to Chicago from coincidentally, Portland, with my son in his car when the transmission went out. We had the car towed 100 miles to a dealer in Portland who said that because it was 2 days before Labor Day it would take at least a week to repair. I said that was unacceptable because we had to be in Chicago for our other son's graduation. They said the part had to come from California and that was the best they could do. My response was to tell them I understood, and then I asked for the name and phone number of the president of Mazda US to see if he could help. The entire service department disappeared into a back room for about 15 minutes and when they returned I was told the car would be ready the day after Labor Day,they would give us a loaner vehicle, and they put us up in a hotel for the duration. And they changed the oil without charge. I hope you enjoy Nowhere, Kentucky! Some parts of KY are beautiful?are you lucky enough to be in one? Richard Wasserman www.richardwasserman.net http://richardwasserman.tumblr.com On Sep 5, 2012, at 6:36 PM, Tina Manley wrote: > PESO: > > This is not how we planned on spending the day: > > http://www.pbase.com/image/145870152 > > or week. Toyota said it would take one week to get the part they need to > fix our 1989 Land Cruiser. The part is Portland, OR, where our son lives. > He is picking the part up at the Toyota dealer tomorrow and FedExing it > overnight. Why can't Toyota do that!! > > In the meantime, we are in Nowhere, Kentucky, with only fast food > restaurants within walking distance. It's going to be a long couple of > days! > > Tina > > -- > Tina Manley, ASMP > www.tinamanley.com > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information