Archived posting to the Leica Users Group, 2010/07/12
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Any idea who is / where is the top at Adobe? I'll try [almost] anything once. --Bob ==On Mon, Jul 12, 2010 at 9:26 PM, Spencer Cheng <spencer at aotera.org> wrote: > Robert, > > With something like this, if I can't get resolution, the best place to > start is at the top rather than escalate from the bottom. Usually much > more efficient than pushing on a rope. Customer satisfaction is usually a > factor in all the exec's performance metric. > > The tech support guy is not paid well enough by far to take the verbal > abuse but it is part of their job description. :) > > Regards, > Spencer > > On Jul 12, 2010, at 20:22, Robert D. Baron wrote: > >> Spencer, I agree. ?It was an unacceptable response and I tried my best >> to convey this without screaming at the poor tech support guy who was >> probably many many many time zones away. >> >> <double sigh> > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >