Archived posting to the Leica Users Group, 2010/01/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Mark, I think how rude people are depends on their upbringing, and the culture in which they are brought up. I find that, in general Americans tend to be very polite on first acquaintance, and familiar, compared to the UK. But you are right, a massive complaint about anything seems to be normal customer behaviour in the US, though most Brits will put up with appalling service rather than make a fuss. This is a big difference. I don't know how much you have travelled abroad, Mark, but your comments seem very much UScentric rather than general to me, OTOH what you write does perhaps explain why the US officials are so grumpy. cheers, Frank On 20 Jan, 2010, at 09:02, Mark Rabiner wrote: >> Being polite and considerate is easy and costs nothing. It does not >> antagonise >> people and minimises the likelihood of people being rude back. If you >> start >> off surly and obnoxious it is no surprise if your victims respond in like >> fashion. >> Frank >> > Frank, Ever work behind a counter of any kind? > If you had you'd not underestimate the rudeness public. People are > shockingly rude not as an exception but as a rule. People, the pubic are > filled with indignant self importance and entitlement. > After a few hours of this abuse by lunch who knows what a person in a cheap > security uniform would feel like and act like and how successful we'd be at > being perfectly pleasant. > That and you know these people are not being paid one third enough to put > up > with the flac they get from people day in and day out. Week after week. > I'd walk a mile in their moccasins first before we start making > generalizations. > > > > [Rabs] > Mark William Rabiner > > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information