Archived posting to the Leica Users Group, 2007/03/20

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Subject: [Leica] OT: Apple computer repair
From: leica at dmason.net (Dave Mason)
Date: Tue Mar 20 10:45:11 2007
References: <D2373664-C6A7-4A3C-9774-1C181F855649@comcast.net> <m2bqinc03i.fsf@dmason.net> <02F88AB1-0E68-4973-99A2-BAC9C07EAAFD@comcast.net>

I noticed that the last time I was in there too - almost all
ipods. Maybe they should have a computer desk and an "other" desk ;)


Dave


Leonard Taupier <len-1@comcast.net> writes:

> Dave,
>
> They had it back in 6 hours. They try and fix most things at the
> Genius desk while you wait (mostly iPods and laptops). What I didn't
> know when I brought in the G5 was you need to make an appointment, on
> line, for the two or so techs who man the Genius Desk to give you the
> time it takes to diagnose the problem. Since I didn't have an
> appointment I had to wait an hour.  I saw 90% of what was coming in
> was iPods that should have been trashed a long time ago.
>
> Len
>
>
> On Mar 20, 2007, at 1:10 PM, Dave Mason wrote:
>
>> I have had excellent service with apple as well, especially with
>> repairs. However, if I had a bad power supply and they told me they
>> had one in stock, my first reaction would be to wait for it while they
>> unscrewed then rescrewed the four small screws that hold it in. 3 to 5
>> days for a power supply? They must be playing video games in the back.
>>
>> Glad you got it fixed though!
>>
>>
>> Dave
>>
>> Leonard Taupier <len-1@comcast.net> writes:
>>
>>> My Apple G5 computer had an electrolytic capacitor blow out in the
>>> power supply Sunday night. Of course the computer went dead. I took
>>> the computer to my local Apple store for repair Monday morning. They
>>> agreed with my assessment that the power supply was bad and they did
>>> have a replacement in stock. They told me that normal turn around
>>> time for repairs is 3 to 5 days but sometimes it's shorter. So I left
>>> the computer with them. Well they called me at 5 PM the same day and
>>> said to pick up my computer, it's fixed.
>>>
>>> It's working just fine. I just had to let you know how happy I am
>>> with this level of service and just another reason to own an Apple.
>>>
>>> I have no association with Apple and don't even own their stock, but
>>> wished I did.
>>>
>>> Len
>>>
>>>
>>>
>>> _______________________________________________
>>> Leica Users Group.
>>> See http://leica-users.org/mailman/listinfo/lug for more information
>>
>> _______________________________________________
>> Leica Users Group.
>> See http://leica-users.org/mailman/listinfo/lug for more information
>
>
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information

Replies: Reply from henningw at archiphoto.com (Henning Wulff) ([Leica] Extra OT: was OT: Apple computer repair)
In reply to: Message from len-1 at comcast.net (Leonard Taupier) ([Leica] OT: Apple computer repair)
Message from leica at dmason.net (Dave Mason) ([Leica] OT: Apple computer repair)
Message from len-1 at comcast.net (Leonard Taupier) ([Leica] OT: Apple computer repair)