Archived posting to the Leica Users Group, 2007/01/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Hugh, glad to hear it's working ok, thankfully all the dealers I have to do with here in Germany are exactly like yours. I think, in future, I'll prefix any attempts at humour (as mine below) with either SAT for Satire or AAH Attempts At Humour (humor). IMG for mails with links to images seems to have caught on quite well. Best regards from still very windy Germany Douglas Hugh Thompson wrote: > Douglas - there is no sign on the body that this replacement unit had > been returned by an earlier customer. > > In my case I have a dealer who "works" for the client, and he takes a > personal interest in this type of issue. > > ..... for me proof is in the use, the replacement camera is working > very well so far, with a good battery. > > Hugh > > On 19-Jan-07, at 9:45 AM, Douglas Sharp wrote: > >>> On Jan 18, 2007, at 10:22 PM, Hugh Thompson wrote: >>> >>>> Dealer told Leica we needed a replacement, and it arrived on >>>> Wednesday. Strangely enough, with an earlier Serial Number. >> I suggested a long time ago that Leica would do this (in jest, and >> about the DMR to be quite honest): Still in jest, I hope. It's a >> clever way of making people think you've produced more cameras than >> you actually have. >> >> 1) send out cameras with known defects to your customers and let them >> praise you for having them available on time. >> 2) The first cameras are returned to have the defects "repaired" - >> waiting time several weeks >> 3) Quick repair and back to the next customer on the list (hence the >> earlier number) >> 4) Send a letter to customer from 2 saying : alternative 1: we are >> sending you a replacement (actually a camera from someone else who >> suffered earlier than you under 2, or Alternative 2: we are afraid >> the repair may take longer, please bear with us (meaning - we haven't >> got a backlog of returns yet) >> > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >