Archived posting to the Leica Users Group, 2015/10/23

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Subject: [Leica] Solution to Photoshop CC Problem
From: robert.rose at (Robert Rose)
Date: Fri, 23 Oct 2015 22:54:26 -0700

I have been running the Creative Cloud version of Lightroom and Photoshop 
since March, and in general I have been happy with the programs.  I don?t 
work on the road, however, I have a fast Internet connection, and USB 3 
drives for storage, so your results may differ.  I use a Macbook Pro laptop, 
a large external monitor, and 16GB of memory.

Around August the updates for Photoshop would no longer install.  The error 
messages and the Adobe help board were not helpful.

Today I tried uninstalling Photoshop using the Creative Cloud app.  It was 
very easy and fast; you just click on the uninstall link on the gear next to 
Photoshop on the Apps tab.  I had it keep all of my preferences.  Then I was 
presented with an option to reinstall.  That took about 5 minutes, but 
happily Photoshop now opens in the latest release.  I hope the problem fixed 
itself, but no doubt I am spending more time on Information Technology now.

So, if you run into some seemingly insurmountable problem, it is not that 
hard to uninstall/reinstall.

Robert Rose
robert.rose at <mailto:robert.rose at> <>