Archived posting to the Leica Users Group, 2015/08/07

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Subject: [Leica] Minor additional woe
From: abridge at mac.com (Adam Bridge)
Date: Fri, 07 Aug 2015 09:10:17 -0700
References: <5C7ABDCC-018D-4934-A61A-B9F9CB407EEB@acm.org>

Wait a moment here. Your support call was forward to MARKETING?

This may be the most grim news out of Leica I?ve heard.

How is this even remotely a marketing issue? It?s technical. It?s about a 
change after a software update.

Egad.

Adam

> On Aug 6, 2015, at 4:20 PM, Herbert Kanner <kanner at acm.org> wrote:
> 
> As soon as I installed the new firmware in my M, the ?info? button 
> produced, in additional to the standard information, an ominous message in 
> red: ?Check battery age?.
> 
> I called Leica tech support, my theory, in view of the expired firmware, 
> being that they sent me a camera that had been sitting a long time on the 
> shelf. But the tech guy said that the M (240) had not been in existence 
> long enough for a battery to elicit that message. (I wonder that what 
> battery characteristic the firmware is measuring). So he is fielding my 
> complaint to the marketing people and I await a phone call.
> 
> Herb
> 
> Herbert Kanner
> kanner at acm.org
> 650-326-8204
> 
> Question authority and the authorities will question you.
> 
> 
> 
> 
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information



Replies: Reply from douglas.sharp at gmx.de (Douglas Sharp) ([Leica] Minor additional woe)
In reply to: Message from kanner at acm.org (Herbert Kanner) ([Leica] Minor additional woe)