Archived posting to the Leica Users Group, 2015/07/03
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]I use a Windows 7 machine and Windows Explorer as my browser. I have a copy of LR4.4 and PS 2014 on my machine, they are not the subscription versions. I bought a prepaid subscription card for 1 year for the SW. No big deal you say... Wrong! I spent an hour trying to figure out why I could not install the SW.. I called Adobe ( finding a phone number to use took me another half hour, I finally found it by Googling Tech Support Adobe Person) and reached a more older than younger tech support man, from his accent, he was Indian. He goes through my story, and makes a suggestion. use another browser.. I tried to say NO, but he was pretty insistent. I relented, and while he was on the phone, I downloaded and installed Mozilla Firefox. Tried again and pretty amazingly, it worked... So I asked, why does your installation SW not accept the #1 browser in the world? His reply still astounds me... Sometimes it works, sometimes it does not and another browser works. Other times the other browser does not work.. And he rattled off this reply as if he had said it 1000 times before.. I have a name I use for problems like this... Crap Software. Caveat Emptor. Frank Filippone Red735i at verizon.net