Archived posting to the Leica Users Group, 2013/06/04
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]On Jun 4, 2013, at 8:38 PM, Gary Pinkerton wrote: > The contacts between the power unit and sensor back were not making a > connection. I sent to NJ, and a couple weeks later, they called, said > they'd send to Germany. > Couple more weeks I got another call (and written 'estimate') > They would clean and adjust DMR, no cost and no warranty. > The DMR came back today (2 months total that it was gone). It works > beautifully, and to my surprise, they either refinished the housing, or > replaced. It looks brand new. > It had been scratched, dinged, and scraped. > We hear some not so good stories about Leica service, so I thought I'd > throw in a good one :) very good to news Gary ;~) The only repair my DMR has required was replacing the selection wheel on the lower left rear of the back. It was done within a week - I assume in NJ. Over the decades I've had only a few pieces in to Leica for repair or CLA. It's never been a night mare - always been relatively reasonable in time and costs. Regards, George Lottermoser george at imagist.com http://www.imagist.com http://www.imagist.com/blog http://www.linkedin.com/in/imagist