Archived posting to the Leica Users Group, 2013/01/30
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Sounds like good service. I have been considering the purchase of an X100 as the price comes down. How common is the malady that you experienced? Jim Nichols Tullahoma, TN USA ----- Original Message ----- From: "Nathan Wajsman" <photo at frozenlight.eu> To: "lug Group" <lug at leica-users.org>; "Olympus Camera Discussion" <olympus at thomasclausen.net> Cc: "Jayanand Govindaraj" <jayanand at gmail.com> Sent: Wednesday, January 30, 2013 12:36 PM Subject: [Leica] Good service from Fuji >I have been fortunate in not needing much camera service during the past >few years. My M8 had to go back to Solms back in 2009 or 2010, and I had to >have a bit of discussion with them to get them to honour the UK Passport >warranty, but in the end they did and I got the camera back. > > Now my Fuji X100 developed the dreaded "sticky aperture blades" syndrome, > meaning that while the exposure would be determined by the aperture I set > on the lens, say, f5.6, actual exposure would be at f2 (but with the > shutter speed and ISO appropriate for f5.6) thus resulting in massive > overexposure. > > Fui has 2 years warranty and I bought the X100 in the summer of 2011, so > all was good. I got on the web page of their warranty service in > Barcelona, registered the defect online on 15th January, and downloaded > the shipping labels. The next day a private delivery company picked up the > package, free of charge of course, and during the following days I was > able to follow the repair on Fuji's web site. Finally, it was shipped to > me yesterday and arrived in my office this afternoon. The entire lens > assembly was replaced and the camera was CLA'd. Everything appears to be > normal again. > > Pretty good service, I'd say. > > Cheers, > Nathan > > Nathan Wajsman > Alicante, Spain > http://www.frozenlight.eu > http://www.greatpix.eu > PICTURE OF THE WEEK: http://www.fotocycle.dk/paws > Blog: http://nathansmusings.wordpress.com/ > > YNWA > > > > > > > > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information > >