Archived posting to the Leica Users Group, 2013/01/26
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Even then, wouldn't they keep adequate stocks to assure owners of at least 5 years repair after the date of discontinuation? Cheers Jayanand On Sat, Jan 26, 2013 at 2:22 PM, Nathan Wajsman <photo at frozenlight.eu>wrote: > Maybe a lot have needed repairs, sucking up the supply of spare parts? > > Cheers, > Nathan > > Nathan Wajsman > Alicante, Spain > http://www.frozenlight.eu > http://www.greatpix.eu > PICTURE OF THE WEEK: http://www.fotocycle.dk/paws > Blog: http://nathansmusings.wordpress.com/ > > YNWA > > > > > > > > > > On Jan 26, 2013, at 9:45 AM, Mark Rabiner wrote: > > > Parts scarce on an M9 sounds odd to me. Isn't the camera still being > made? > > And if not didn't they stop making them the day before yesterday? > > > > > > On 1/26/13 3:31 AM, "Alastair Firkin" <afirkin at afirkin.com> wrote: > > > >> Hi Jim, > >> I already replied to this and it may come yet, but the send function did > >> seem faulty. > >> > >> I'm sorry to hear your DMR is dead. Mine is in Solms being 'fixed'. I > was > >> sorta warned not to send it. The Leica customer service person told me > >> that they are happy to clean adjust and fix mechanicals, but there are > no > >> spare electronic parts, and since 99% of the thing is electronic she was > >> dubious. However when on her suggestion I cleaned the contacts and it > >> started working albeit a bit 'shaky' I decided to send it with the > >> attached R9, whose light meter was also a bit dicky. The exposures > worked, > >> but the display was odd. > >> > >> The returned quote was reasonably detailed in what they would 'fix' > adjust > >> and clean. The R9 was $900 to CLA, and fix the lightmeter and some > >> switches including the main switch, which in retrospect was a bit > >> unreliable recently, clean all the optics adjust etc. A lot of dough for > >> an R9 I suppose. The DMR was exchange function knob, adjust and check > >> function to camera. Setting knob complete. Cost $0. The caveat was there > >> is no warranty on the DMR but there is a 12 month warranty on the parts > >> and work on the R9. I'll get it fixed and then flog it one way or > another > >> ;-) > >> > >> My M9 is also over there: sort of a catch up with CLA's. Its parts are > >> also a bit scarce, and I've been warned the repair will be delayed. > >> > >> Overall, I'm pretty happy with the communication. Its not great, but I > do > >> find dealing directly with the customer service people seems to help: > they > >> speak better english I suspect. > >> > >> On the up side, Leica are to open here in Australia as Leica Australia, > >> with a technician being trained in Solms at the moment from Melbourne, > so > >> we may not have to ship so much back to Germany in the future. > >> > >> Cheers > >> > >> Alastair > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information >