[Leica] M9 sensor cover glass cracking

[vick.ko at sympatico.ca (Vick Ko)]

Interesting that they released an official statement.  I've heard of 
this on the internet for a few months.

It's a tough life, to be a product company.


...Vick



On 7/30/2010 8:12 PM, Geoff Hopkinson wrote:
> For anyone interested, this statement has been released by Leica Camera to
> inform customers.
>
> .................................................................
> Dear M9 Users,
>
> Please let me update you on the broken cover glass situation. We at Leica
> are aware of the issue and the current reported isolated instances are a
> very low proportion of the cameras delivered.
> Our colleagues both in R&D and QA are investigating and have not yet
> determined a root cause, nor it was possible to provoke a sensor to crack 
> in
> our labs (temperature shock, heat, cold, humidity, mechanical bending 
> etc.).
>
> Cameras found to have this fault are having the sensor assembly replaced as
> a priority (free of charge of course) and our Customer Service will 
> complete
> the repair in the shortest delays possible.
>
> With my best regards,
>
> Stefan Daniel, Leica Camera AG
> ...................................................................................
> Cheers
> Geoff
> http://www.pbase.com/hoppyman
>
> _______________________________________________
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> See http://leica-users.org/mailman/listinfo/lug for more information
>
>
>