Archived posting to the Leica Users Group, 2007/05/19
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Frank, I fall in neither of the categories you list below, but if I bought a camera from a premium brand, costing several times as much as mainstream cameras with similar specs, then I sure as hell would expect customer service that is better than that provided by the mainstream camera makers. I work for a company that sells business internet services. For some services (e.g. a simple shared hosting package) the support is strictly office hours; for other services (like an SDSL line) the support is 24x7. This is normal practice in many industries. Given Leica's pretentions to occupy a high-end niche, their support should also be high-end. Nathan Frank Filippone wrote: > Here is the problem in truth.... YOUR expectations. You spend $5K on a > camera and it is broken so you want it fixed, yesterday. > Who is "you"? The ex-executive of a big company , a Doctor, lawyer or > Indian Chief, an entrepreneur ( retired or worse yet, not > retired). > -- Nathan Wajsman Almere, The Netherlands Opportunistic Image Acquisition General photography: http://www.nathanfoto.com and http://www.greatpix.eu Picture-A-Week: http://www.fotocycle.dk/paws Seville photography: http://www.fotosevilla.com Stock photography: http://www.alamy.com/search-results.asp?qt=wajsman http://myloupe.com/home/found_photographer.php?photographer=507 Prints for sale: http://www.photodeluge.com Blog: http://www.fotocycle.dk/blog SUPPORT FREEDOM OF SPEECH, BUY DANISH PRODUCTS!