[Leica] Leica USA incompetence again

[grduprey at mchsi.com (grduprey@mchsi.com)]

Brian,

Scan the card, both sides and email it to them.  If you have the sales slip 
from the 35, then do the same and ask/demand the refund for the service.  
Don't know what is going on back there, I 've never had a problem with them 
on service, under or out of warranty.

Gene

-------------- Original message from Brian Reid 
<reid@mejac.palo-alto.ca.us>: -------------- 


> I've complained before in this forum about Leica USA and their worthless 
> but 
> expensive Passport warranty. But I could never prove anything--the absence 
> of a 
> piece of paper is not evidence. So I just paid, complained, and went back 
> to 
> taking pictures. The company might suck, but the equipment is good. 
> 
> Now I have hard evidence that they are a bunch of incompetents, and I've 
> put it 
> up on the web here: 
> 
> http://reid.org/brian/Leica/worthless.html 
> 
> My lens still isn't registered for the warranty, but it's hard to convince 
> myself that I should pay for another stamp to try again. 
> 
> Brian Reid 
> LUG Saloon Keeper 
> 
> 
> 
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