Archived posting to the Leica Users Group, 2007/04/02
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]David, Those days are gone forever. They want $80 just for the little plastic part that locks in the flash sync cable on my 80MM CB. Len On Apr 2, 2007, at 3:13 PM, David Rodgers wrote: > > Jeff wrote: > >>> Not a complaint, just a curious observation.<< > > We seem to be very tolerant of Leica. We downplay things that we > wouldn't put up with from other companies. I don't know why that > is, but > I'm as guilty as the next person. However, I'm becoming a little less > tolerant these days. > > The best service I ever had was from Hasselblad. Years ago I sent a CF > 80 in for a warranty repair. A few days later I received a brand > new CF > 120 Makro-Planar (which just happened to be a lens that I really > wanted > and was worth more than double what the 80 was worth). Of course, I > had > to return it as they'd shipped it in error. But still, it was fun > for a > day. My 80 came back the next day. I couldn't believe the quick turn > around. > > I also sent in a 60 C. I'd bought it used for next to nothing. It was > abused and the front element was severely scratched. Mainly out of > curiosity I shot test after test to see if the scratch would > degrade an > image image. After numerous rolls of chrome film and tech pan -- > shot at > every aperture, every focusing distance and many different lighting > conditions -- I couldn't see any sign of the defect. I finally gave up > trying. > > I still sent the lens to Hasselblad. I couldn't' stand looking at the > scratch and it needed a slow shutter speed overhaul. Hasselblad said > they weren't sure they could fix the front element. They said it > depended on whether they had a replacement in stock. Not only did it > require the right element, but the element had to be from a certain > batch of glass. It sounded complicated. I assumed it would be > expensive. > > Hasselblad replaced the front element and they overhauled the shutter. > In face, when I got it back the lens looked like new. Turn around > was a > week or two. Total cost was around $125. (I think my tests cost me > more > than the repair). I couldn't believe it was so inexpensive. It wasn't > that long ago; just over a decade. I'll always be fond of Hasselblad, > for that and other reasons. > > DaveR > > > > > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information