Archived posting to the Leica Users Group, 2007/03/20
[Author Prev] [Author Next] [Thread Prev] [Thread Next] [Author Index] [Topic Index] [Home] [Search]Dave, They had it back in 6 hours. They try and fix most things at the Genius desk while you wait (mostly iPods and laptops). What I didn't know when I brought in the G5 was you need to make an appointment, on line, for the two or so techs who man the Genius Desk to give you the time it takes to diagnose the problem. Since I didn't have an appointment I had to wait an hour. I saw 90% of what was coming in was iPods that should have been trashed a long time ago. Len On Mar 20, 2007, at 1:10 PM, Dave Mason wrote: > I have had excellent service with apple as well, especially with > repairs. However, if I had a bad power supply and they told me they > had one in stock, my first reaction would be to wait for it while they > unscrewed then rescrewed the four small screws that hold it in. 3 to 5 > days for a power supply? They must be playing video games in the back. > > Glad you got it fixed though! > > > Dave > > Leonard Taupier <len-1@comcast.net> writes: > >> My Apple G5 computer had an electrolytic capacitor blow out in the >> power supply Sunday night. Of course the computer went dead. I took >> the computer to my local Apple store for repair Monday morning. They >> agreed with my assessment that the power supply was bad and they did >> have a replacement in stock. They told me that normal turn around >> time for repairs is 3 to 5 days but sometimes it's shorter. So I left >> the computer with them. Well they called me at 5 PM the same day and >> said to pick up my computer, it's fixed. >> >> It's working just fine. I just had to let you know how happy I am >> with this level of service and just another reason to own an Apple. >> >> I have no association with Apple and don't even own their stock, but >> wished I did. >> >> Len >> >> >> >> _______________________________________________ >> Leica Users Group. >> See http://leica-users.org/mailman/listinfo/lug for more information > > _______________________________________________ > Leica Users Group. > See http://leica-users.org/mailman/listinfo/lug for more information