[Leica] So how do our friends at Solms handle their customers?

[jbcollier at shaw.ca (John Collier)]

If there is no "proof" of proper sale then the warranty would start  
from the date it left the factory. Extended warranties and passport  
programs are usually not offered by the "factory" and are only valid  
to the first purchaser through agreements with the importer. Any  
factory warranty follows the product not the owner. That they cannot  
wiggle out of. Now, how long the generic international warranty is, I  
do not know.

So far all my new stuff has been passport. Two years ago I dropped a  
three week old 50/1.4A onto a tile floor. Bit of a wait but they  
coughed up a new lens. I will keep buying passport when I buy new.

John Collier