Archived posting to the Leica Users Group, 2005/11/28

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Subject: Re [Leica] about all those "test" messages
From: john.nebel_lug at csdco.com (John Nebel)
Date: Mon Nov 28 14:19:42 2005
References: <438B616D.4010902@concentric.net> <0744FC6285F1E391A8574A5F@dhcp104.134lan.net>

AOL's latest TV ad does claim to protect its users from everything.  Aha! 
The ad 
speaks truth!

Brian Reid wrote:

> 
>> Does this mean you have or have not been able to speak to an actual 
>> idiot?
> 
> 
> AOL maintains a phalanx of morons to protect its real tech support 
> people. If you can convince one of them that you have a genuine problem, 
> they'll refer you to a non-moron who can actually help you. This human 
> ablative shield is quite variable; sometimes you get a person who will 
> actually listen to your complaint and sometimes you don't.
> 
> I have not yet managed to get through this phalanx of low-paid guardians 
> to talk to a real tech-support person. The tech-support people are good 
> at their job and are not idiots; presumably they wouldn't be willing to 
> work for AOL unless they had those human shields to protect them.
> 
> 
> 
> _______________________________________________
> Leica Users Group.
> See http://leica-users.org/mailman/listinfo/lug for more information

In reply to: Message from rbaron at concentric.net (Robert D. Baron) (Re [Leica] about all those "test" messages)
Message from reid at mejac.palo-alto.ca.us (Brian Reid) (Re [Leica] about all those "test" messages)