Archived posting to the Leica Users Group, 2005/03/16

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Subject: [Leica] Gray market
From: dorysrus at mindspring.com (Don Dory)
Date: Wed Mar 16 18:48:58 2005

Feli,
Nikon U.S.A. official policy on gray market merchandise is that they
will not touch it.  Not under warranty, not paid after warranty service.
You can of course send it to the country it was officially imported
into, and of course there are thousands of independent repair facilities
that will fix for fee.

They do this by serial number, if it was officially imported; they have
the serial number listed.

Torrance, CA is an official Nikon facility, all Nikon binoculars are
repaired there.  I have never tried to have gray fixed there.

I hope this helps.

Don
dorysrus@mindspring.com

-----Original Message-----
From: lug-bounces+dorysrus=mindspring.com@leica-users.org
[mailto:lug-bounces+dorysrus=mindspring.com@leica-users.org] On Behalf
Of Feli
Sent: Wednesday, March 16, 2005 3:04 PM
To: Leica Users Group
Subject: Re: [Leica] Gray market


On Mar 16, 2005, at 11:52 AM, Christopher Driggett wrote:

> Feli,
>       In Nikon USA's case if you purchased something grey market in
the US 
> then they will never touch it for service no matter if it is in 
> warranty or not.

So, if you purchase a used item that was originally purchased grey, you 
are out of luck if it needs to be serviced, even if it's out of 
warranty and you are willing to pay?


> If you purchased it outside of the US then they will honor the 
> warranty.  This is usually the same for the other companies. If you 
> are going to purchase grey market then purchase it outside of the USA.

Hong Kong probably.

I'm looking for a 1.4/35 Summilux ASPH. New it would break the bank, 
but I could swing it gray or as a dealer demo...


feli



________________________________________________________
feli2@earthlink.net                     2 + 2 = 4
www.elanphotos.com

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Replies: Reply from feli2 at earthlink.net (Feli) ([Leica] Gray market)
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