Archived posting to the Leica Users Group, 2005/03/14

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Subject: [Leica] Should Leica sell direct to customers?
From: rdcb37 at dodo.com.au (Rick Dykstra)
Date: Mon Mar 14 17:16:48 2005

Its a global village.  The internet will eventually break down 
traditional retailing models.  Would it make sense for Leica to sell 
directly to its customers over the web?  They could charge less than 
customers are used to, but make more.  The first manufacturers in their 
field to do this will have a jump on their competitors, who will 
follow.  Prices will then normalise at a new lower range.

What is the point of a retailer for products like these?  To snare new 
customers to the brand?  To catch those well heeled impulse buyers?  
Retailers hardly ever have what Leica customers want in stock, and what 
they do have may have been played with, dropped, sold and returned, ... 
who knows?

Perhaps all Leica have to do is unleash their importers or major 
retailers so that we can shop for new items from all over the world, as 
we do already for second hand or new gear at 'that place'.

So what am I missing?  Repairs?  Easy - have a repair shop in each 
major country.

Rick.


Replies: Reply from driggett at mac.com (Christopher Driggett) ([Leica] Should Leica sell direct to customers?)