Archived posting to the Leica Users Group, 2004/10/24

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Subject: [Leica] OT: Leica M7 with MP finder?
From: jbcollier at shaw.ca (John Collier)
Date: Sun Oct 24 08:10:54 2004
References: <20041024105218.37468.qmail@web86207.mail.ukl.yahoo.com> <p05111005bda1491469b1@[10.0.1.2]>

I hate to open the official/grey debate again but :-)

Buying a camera from any official distributor through their regular 
dealers will give you an official warranty honoured world wide. The 
passpost warranties are actually insurance schemes and each distributor 
offers their own as insurance laws vary from country to country (one 
reason away).

So if you require service during the normal warranty period, any 
distributor's repair depot will be able to help you. If you require 
service only available under the terms of your passport warranty, then 
the item will have to back to the repair depot of the distributor it 
was purchased through.

Grey market is something entirely different. Some one with deep 
pockets, our grey marketeer, orders a ton of stuff from Leica. Leica 
agrees to sell outside their normal distribution channels because they 
are greedy. Our grey marketeer has lower costs because they have little 
or no staff, no parts, no minimum stock, no area reps, no or minimal 
repair depot, no advertising: none of the things required by Leica from 
their official distributors.

I have heard, though I do not know if it is correct, that Leica is no 
longer dealing, or slowly eliminating dealing, with grey marketeers. 
This is a smart business strategy in my opinion. A good deal of ill 
will has been generated in the past by people who were disappointed in 
the difficulty of getting warranty service after purchasing grey market 
goods.

John Collier

On Oct 24, 2004, at 6:06 AM, Karen Nakamura wrote:

> I guess I'm a victim of the "don't buy grey-market" propaganda from 
> Leica NJ.  They had me convinced that cameras bought outside the USA 
> didn't come with Passport. That's certainly the case for Asian Leicas.


Replies: Reply from bladman99 at yahoo.ca (Dan C) ([Leica] OT: Leica M7 with MP finder?)
Reply from frank.dernie at btinternet.com (FRANK DERNIE) ([Leica] OT: Leica M7 with MP finder?)
Reply from red735i at earthlink.net (Frank Filippone) ([Leica] OT: Leica M7 with MP finder?)
In reply to: Message from frank.dernie at btinternet.com (FRANK DERNIE) ([Leica] OT: Leica M7 with MP finder?)
Message from mail at gpsy.com (Karen Nakamura) ([Leica] OT: Leica M7 with MP finder?)