[Leica] fedex comes through

[vick.ko at sympatico.ca (Vick Ko)]

It's now mid-May so a couple months.

You can call and ask him - a couple months was how long it took him to
do my M5.

He is really busy - lots of workload.

regards,
Vick

-----Original Message-----
From: lug-bounces+vick.ko=sympatico.ca@leica-users.org
[mailto:lug-bounces+vick.ko=sympatico.ca@leica-users.org] On Behalf Of
Jeffery Smith
Sent: Friday, May 07, 2004 7:57 PM
To: 'Leica Users Group'
Subject: RE: [Leica] fedex comes through


Speaking of DAG, how long does it take him to do a camera. He's had my
M5 since February, and I'm wondering if this is normal for him.

Jeffery Smith
New Orleans, LA


-----Original Message-----
From: lug-bounces+jls=runbox.com@leica-users.org
[mailto:lug-bounces+jls=runbox.com@leica-users.org] On Behalf Of Rei
Shinozuka
Sent: Friday, May 07, 2004 5:06 PM
To: Leica Users Group (LUG)
Subject: [Leica] fedex comes through

this is a follow up to the $100 fedex controversy.

after some of my leica equipment was damaged in fedex transit, and i
submitted a claim months later after getting the equipment back from the
various repairers  (i did called fedex the day i discovered the damage),
we went

back and forth a little because of their normal 45-day limit in
reporting 
damage, but i explained that DAG and Leica USA don't work on that
schedule, 
and one item went back to germany for adjustment!!

last week i got a check from fedex.
fedex paid for all repairs and reimbursed the shipping, a sum  well 
over $1,000.00.   so my experience is that they will cover you, (make
sure
to fill out "value" in the bottom right corner) and they have a solid
customer with me.

-rei

-- 
Rei Shinozuka shino@panix.com
Ridgewood, New Jersey

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See http://leica-users.org/mailman/listinfo/lug for more information